e89628a8-30c4-4ab5-bb46-c90ea128ceea.jpg

Help Center

 

Shipping and Return Policy:

 

We strive to ensure the best possible experience for our customers, here at Avant doors we go above and beyond to make sure that you receive your door is not damaged during delivery.

 

Shipping time :

 

All orders are processed in 3-4 business days, if the Freight Company is experiencing a high volume of deliveries, shipment might be delayed few days. Our goal is to deliver all orders in 7-10 business days to our customers.

 

Pick Up:

 

Doors can be picked up from our warehouse in San Antonio Texas during business hours.

 

Return and refund policy :

 

Returns will be accepted only if the customer returns the door within three days of the delivery date. Avant doors will promptly refund full purchase price excluding the shipping cost, upon receiving the merchandise in same condition in which it was shipped to customer

Damages occurred during shipping must be claimed with shipping company

 

Special Order:

 

Special orders take 8-10 weeks.

 

Disclaimers :

 

Avant Doors LLC is a supply only company. We recommend sourcing a trusted/reputable professional to carry out the installation. The integrity of the install is of utmost importance with bi-fold and sliding patio doors - not just our doors, for all bi-fold and sliding patio doors. Using a reputable installer will ensure that your doors not only operate correctly, but doors are installed safely.